Pause and resume the download If you have a working broadband connection and your download is stuck at 1%, try pausing then resuming your download:

Would appreciate (simple - not techy) help please Here you can find details on how to set up, use or fix problems with Sky TV on demand, including how to connect your Sky box to the internet. Pull out the tab on the Sky Q box and plug an Ethernet cable into this, then run the other end of the cable into your router (Sky Q Hub or otherwise). If you're not sure about your Sky+HD box: 1. If you have a satellite broadband subscription, On Demand won't work on your Sky Q box and you'll need to contact us for more help. Sky TV on demand offers you a world of entertainment through your Sky Q and Sky+HD box including Box Sets, Catch Up TV and Ultimate TV (Netflix through Sky).

Press the Services button on your Sky remote; 2. ianpaul1. Sky will not allow you to connect ther box to the BT router via the 5G. Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, Sky Broadband Hub/SR203, all connected by wifi Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema Sky Superfast Broadband, LG 49SJ 810 V UHD TV Report Post. If your Sky Q remote isn’t working it may have lost its connection to the box. Verify that the number next to “Software version” does not begin with “4E30.” Most Sky boxes are compatible with On Demand service, with the exception of Sky boxes that have software versions beginning with “4E30.” If your Sky box is not compatible with On Demand, contact Sky at 08442 411 653 to upgrade your Sky hardware.

Putting aside the detour comments here and the obvious factors people will say like on-demand etc not working: I think you need a broadband connection to activate Sky Q. I imagine it is possible for this to be done via mobile hotspot etc. Or connect the box via ethernet if you can. Re: On demand not working Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; … Post 3 of 3. This is a simple enough fix as it just requires you to re-pair the two devices.

Reply. Level 14 What's this? Learn how to get started with SKY On Demand using an Ethernet cable to connect your MY SKY box to the internet. You get full access to all the Sky Q features through the Mini box, be that live TV, watch recordings stored on the main Sky Q boxes, or view on-demand content. Press the left/right arrow buttons to highlight Settings ; 3. However, Thomson boxes, older Sky+ boxes (white boxes) and Digiboxes (black or white) will not get On Demand or Catch Up services. LG42LB630V, LG42LF652V, Sky 2TB Box DRX895, Sky 1TB box DRX895, Sky TV, Virgin Media TIVO V6, Virgin Media 350MB, Virgin Media Talk Anytime, PS4 Pro, Apple TV 3rd Generation, Apple TV 2nd Generation, MacBook Pro 15, MacBook Pro 13, MacBook Air 13, Dell Inspiron 7537, Dell Inspiron 7359, Dell XPS 13 7390, Dell P2419H.

Most newer Sky+HD boxes are compatible with on demand. This is obviously a Vodafone router problem as all worked ok with BT. For the minis, they need some sort of router setup to work. Have spent all day with sky trying to sort and got nowhere. 63 Views. you can only connect the sky q box to the BT router via the 2g there 5 g is ther own network with the mini box and also connecting to the Sky router via ther mesh.

0 Likes Highlighted. Sky box finds router but only the 1st connection and on the "On Demand" keeps coming up failed.