Alternatively there is an exchange rebate option if you just didn't want to worry with the repairs. Now rust has started to develop around the bleach tray and the cap is gone from the center of the tub of the replacement unit.

This interferes with the cleanliness of the washer and can cause leaks in the dispenser. Obviously untreated metal on the inside, so there is no fix. The recall is in voluntary cooperation with the U.S. Consumer Product Safety Commission (CPSC). Samsung Washer Marks Laundry with Rust Stains A Vista mother said her family’s dirty laundry was coming out of the washer marked with rust stains, ruining clothes and bedding.

My samsung washer is starting to rust by the nozzle assembly.

Our Samsung’s top of the line washer is rusting from the inside out. Samsung customer support continues to tell consumers that they have not received enough complaints about this issue to warrant investigation of the problem or recall of the product. A common complaint of many Samsung washing machine owners is that a ring of rust develops around the detergent dispenser after a short period of time. I have never seen a washer rust before.

So they refused to do anything. Contacting Samsung with the washer still under warranty we were told their warranty does not cover rust or any resulting damage. They sold for $450 to $1,500 at … 0 SHARES Hello there, I have a Samsung washer I paid a pretty penny for and was already replaced once through the recall several years ago. About 8 years ago, we had a Samsung front load washer. I contend that they simply dismiss, and do not record complaints as … Samsung will only provide the GFCI free of charge. Your Home Label Kit will be shipped to you within the next 14 days. Can I have my washer replaced or exchanged? We just had the recall work done on the brackets, so it’s currently under warranty for one year. Thank you for providing your information. A rep for the company did urge customers who have issues with the recall process to contact Samsung at 1-866-264-5636.

It’s now to the point where little rust pieces will flake off and get onto our clothes. There has been a recall on Samsung front load washers because water leakage onto the electrical connections of the washing machine's thermal sensor can cause an electrical short and ignite the circuit board, posing a fire hazard to consumers. The recall involves 34 models of Samsung high-efficiency top-load washing machines sold between March 2011 and November 2016. MAJOR RUST AND CORROSIONRUST ALSO ON THE SOAP DISPENSEROur Samsung washer model WA48H7400AW/A2 bleach and soap dispenser have major rust. List the brand, model number, and serial number of your new washer. On the advice of a repairman I bought Maytag top load. Include the original sales receipt for the new washer. Not as a part of this recall program. The reason I ask is that most Rust issues are covered under the limited warranty and the repair fix for the recall extends the warranty an additional year. If your washer had only one label, make sure to include the picture of the back of the … A little over three years is a disappointing life for an expensive washing machine.

I have only had this washer for three years and this is not normal wear and tear. Not as a part of this recall program.

You can find more details about the recall here: https://pages.samsung.com/us/tlw/index.html We repaired it a couple of times, in the end, the pallet rusted. Based on low customer reviews, Samsung washing machines are prone to having problems. Affix the one (1) or two (2) Model/Serial Number labels from your recalled Samsung washer to the rebate form. Until your Home Label Kit arrives, please use the delicate or waterproof cycle to wash all bedding, bulky or water-resistant items. Please sign this petition if you own a Samsung washing machine which has developed rust in the metal housing surrounding the plastic bleach dispenser. I spoke with someone from samsung and was told that it was not under the recall and samsung couldn't do anything about this. Can I upgrade to a newer model.

Samsung Washer Trips Electrical Circuit Problem: Washer trips the electrical circuit in the home when it is turned on. Now the entire top of the washer is rusting away possibly creating a safety hazard since the spinning drum … Select the rebate you are applying for - Samsung washer or other manufacturers washer.

Editor's Note: This article originally appeared on Consumerist.