They keep replacing parts. Twin Cooling Plus™ technology cools the fridge and freezer compartments independently. We are running the flex compartment as a freezer. Works for about a week to six weeks and then it starts again not cooling and water in the bins.

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Metal Cooling. The display says 0 degrees for both but a thermometer I put inside to check is reading 18-20 degrees on both sides. It maintains a high humidity level all over the fridge and prevents odours from mixing, so food stays moist and fresh for longer. Samsung Support CA

Most cooling concerns can be resolved by adjusting refrigerator settings, proper use and care, inspecting and cleaning the door seals, or resetting the refrigerator. Problem is consistent.

Solutions & Tips, Download Manual, Contact Us. My Samsung is only 2 years and 8 months and already have had about 6 calls from the service people.

Hi - I have a Samsung Refrigerator model #: RF23J9011SR. The freezer is cool like the refrigerator but food does not freeze.

Holds in cold for freshness. We have a RF23J9011SG/AA fridge that is 1.5 years old. Top of the refrigerator is working properly but the freezer section, which is the bottom left, has stopped working. This is a 4-door flex refrigerator.

Based on laboratory testing. RF23J9011SG Black Stainless 4 Door Flex with Triple Cooling system, 22.5 cu.ft.. Having same problem.

* Compared to Samsung models that do not have Twin Cooling Plus. Samsung refrigerator or freezer cooling issues If your freezer, fridge, or other temperature controlled compartments (such as FlexZone) are not cooling, there are several things you can do. Today the temperature is 62 degrees. All of a sudden yesterday the freezers are not cold enough.