Remove some of the ice inside the ice storage bin if the bin is too full. Since inactivity causes ice clumps to form, the easiest long-term fix is to use the ice maker more frequently.

Dump any clumps you can’t break up into the sink. Lower arm to the “ON” (down) position. If your freestanding ice maker is not producing ice properly, the ice cutter grid assembly may need replacing. if I catch after the first cycle or two, I can just reach up and touch the cubes and they fall.

Before attempting to work on any appliance, make sure that all power (electricity) and utilities (water and gas) have been turned off and/or… The water line shut-off valve to the refrigerator is not turned on.

How to Unfreeze an Ice Cube Maker. Ice cube makers are a modern convenience provided with many side-by-side refrigerator models.

It's designed to stand up to normal use, but like any appliance, the KitchenAid ice machine is susceptible to problems and failure. The cutter grid is located within the main unit of the ice maker and contains thin, heated wires that slice the ice into cubes that are then deposited in the ice bin. Check that the ice is not jamming up on the ejector arm of the icemaker. The freezer temperature is not cold enough to produce ice.

An ice cube is jammed in the ejector arm.

Check the water pressure to determine if it is at least 20 psi. This will likely resolve the issue.

Problem: Ice caught in the raker The KitchenAid under-counter ice machine freezes water to make ice and then cuts it into small blocks. The valve may not shut off all the way or may be stuck open, causing water to leak through the valve. A refrigerator ice maker that freezes up can be caused by a frozen ice maker fill tube, faulty water inlet valve, too low freezer temperature setting, or a water filter that needs replacing.

If the cutter grid is broken, ice can back up within the ice maker. Ice Maker Ejector Arm Issue. The ice is made and pushed out of ice maker, but does not fall into the bucket. Turn on the water valve. The cold water can sometimes freeze on the stripper and cause an ice bridge.

If the water pressure is sufficient, but the ice maker is … The ice maker arm is in the “OFF” (up) position. Remove the ice from the ejector arm with a plastic utensil.

It hangs up between the edge of the icemaker and the wall in the icemaker cabinet.

If so remove the ice from the ejector arm. Remove the ice storage bin from the freezer and break clumped up ice with your hands. Use a plastic object to not damage the ice maker.

Warning! If the water pressure is sufficient, the water inlet valve is likely defective. Remove ice cubes stuck beneath the raker bar on top of the ice maker.