We make fixing things easier! Here are the most common reasons your Kenmore refrigerator is freezing food - and the parts & instructions to fix the problem yourself. The temperature then goes up inside the refrigerator because there is no air movement. These extras help to keep your food visible and within reach. SHOP PARTS. This has happened before and we are told to unplug and defrost using a hairdryer. A large side freezer includes a water and ice dispenser, and enough room for all your frozen foods. The vent on the left side in the refrigerator leading into the freezer is icing up. A Kenmore side-by-side refrigerator uses adjustable shelving and door bins to maximize organization. Get shopping advice from experts, friends and the community! Your Account. En español Live Chat online. 1-800-269-2609 24/7. Report This by Manage My Life. Vent (bottom) on the refrigerator side keeps freezing. Your Account. Kenmore 106.57362700 . Our Kenmore side by side refrigerator, Model 1069550750, is giving us a problem. December 5th, 2012. I will like to know if there is a permanent repair I can make. We then have to defrost the vent with a hairdryer.